Shipping Policy

CARTAPEX SA (PTY) LTD – SHIPPING POLICY

Effective Date: June 2026

1. ORDER PROCESSING

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.

2. DELIVERY AREAS

We deliver throughout South Africa using trusted courier partners.

3. DELIVERY TIMES

Estimated delivery times:

• Main Centres: 1–3 business days
• Regional Areas: 3–7 business days

Delivery times are estimates and not guaranteed.

4. DELIVERY CHARGES

Shipping costs are calculated at checkout or quoted prior to dispatch.

5. INSPECTION OF GOODS

• Customers must inspect goods upon delivery.
• Any damage or shortages must be reported within 48 hours.

6. LITHIUM BATTERY DELIVERIES (IMPORTANT)

Lithium batteries are classified as regulated/dangerous goods and may require:

• Special courier handling
• Pallet or freight delivery
• Scheduled delivery times

Delivery times may vary depending on courier requirements.