Yes! We deliver to all areas within South Africa using Fast Way courier. We do not currently offer international shipping.

Orders are dispatched within 2–3 business days of payment confirmation. After dispatch, delivery typically takes 2–3 business days to major cities and 3–5 business days to other areas.

Yes — free standard shipping on all orders over R1,500. Orders below this threshold incur a shipping fee calculated at checkout based on your location.

Absolutely! Select Click & Collect at checkout and your order will be ready for collection at With Love Natural Beauty in Vanderbijlpark. We'll notify you by email when it's ready — please bring your order confirmation when collecting.

Once your order is dispatched you'll receive a confirmation email with your Fast Way tracking number. Use this to track your delivery directly on the Fast Way website.

We accept returns on items that are unopened, unused, and in their original packaging within 14 days of delivery. For hygiene reasons, opened skincare, makeup, and wellness products cannot be returned. Please see our full Returns & Refunds Policy for details.

Please contact us within 48 hours of delivery at beautyshelf@withlovebeauty.co.za with your order number and a photo of the damaged item. We will arrange a replacement or full refund at no cost to you.

Once we receive and inspect your return, refunds are processed within 7 business days and issued via your original payment method. Please allow additional time for your bank to process the payment.

Email us at beautyshelf@withlovebeauty.co.za and we'll help you find the perfect match. Our team has expert skincare knowledge and genuinely loves helping customers find what works for their skin type and goals.

Yes — all of our brands are carefully selected for quality, efficacy, and integrity. We stock professional-grade brands including BioMedical, Heliocare, Endocare, and more, sourced directly from authorised suppliers.

Always. Every brand we stock is sourced directly from authorised suppliers. We only carry 100% authentic products — your trust is everything to us.

Yes! We're situated inside a professional beauty salon, so expert skincare advice is at the heart of what we do. Reach out via email or WhatsApp and we'll guide you personally.

We accept all major credit and debit cards, as well as EFT and instant EFT through our secure payment gateway. All transactions are encrypted and secure.

Yes! Gift vouchers are available in-store at With Love Natural Beauty in Vanderbijlpark. Contact us at beautyshelf@withlovebeauty.co.za for more information.

No — you can checkout as a guest. However, creating an account lets you track orders, save your details, and view your order history more easily.